Log a Fix / Create a Guide
Add a fault and solution you already know, or have an engineer author a full step-by-step guide.
Two ways knowledge gets into the system
Not every fix has to come from a live troubleshooting session. Backfill something you already solved, or have an engineer author a complete procedure ahead of time -- both flow through the same verified-fix trust model as everything else.
- Log a fix you already know -- no need to run it through Troubleshoot a Machine first, including backfilling a real date if it happened a while ago.
- Engineer-authored guides -- a complete multi-step procedure written ahead of time, instantly trusted the moment it's published.
- Spare part and photo attachment -- record which cataloged part was actually used, and attach a photo of the fix.
- Technician and shift attribution -- every logged fix records who found it and when.
What it looks like
Two different jobs, side by side: backfilling a fix you already know, versus an engineer writing out a complete procedure before anyone hits the fault.
Log a Past Fix
MachineHaas VF-2
SymptomC-axis will not go to home position
FixHome sensor loose -- reseated the mounting bracket
Part Used#40-1123 -- Home position sensor
HappenedJul 14 -- logged Aug 2
TechnicianJ. Alvarez -- 2nd shift
1 photo, 1 Work Order attached (WO-4821.pdf)
Create a Step-by-Step Guide
MachineFanuc R-2000iB
SymptomCoolant pump trips on startup
1Utilities
Check incoming line voltage to the pump's disconnect.
A voltage sag under load trips the overload relay before the motor ever draws real fault current.
2Controls
Verify the overload relay's trip setting matches the pump's nameplate FLA.
A relay set too low trips on normal startup inrush, mimicking a real motor fault.
3Mechanical
Hand-rotate the pump shaft to check for binding.
Last resort -- a seized bearing draws locked-rotor current, which the relay reads as a fault.
Authored by M. Reyes -- auto-confirmed the moment it's published